Effective Date: July 12, 2025
These Terms of Service ("Terms") govern your use of our website and the services provided by [Your Company Name] ("we", "us", or "our"). By accessing or using our website or booking our cleaning services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
1. Services Provided
We offer residential and/or commercial cleaning services in the Chicago, IL area. The scope of service, availability, and pricing may vary based on the property size, location, and requested cleaning type (e.g., regular, deep cleaning, exterior washing).
2. Booking and Scheduling
All service bookings must be made at least 24 hours in advance. You will receive confirmation via email or phone.
You are responsible for ensuring access to the property on the scheduled date and time. If our team cannot access the property, a cancellation fee may apply.
3. Cancellation Policy
You may cancel or reschedule your appointment free of charge up to 12 hours before the scheduled service.
Cancellations made less than 12 hours before the appointment may incur a cancellation fee of up to 30% of the total service cost.
4. Payments
Payment is due upon completion of service unless otherwise agreed in writing. We accept [list payment methods: cash, card, invoice, Zelle, etc.].
Late payments may result in additional charges or refusal of future service.
5. Customer Responsibilities
Please remove valuable or fragile items before our team arrives. While we take care during cleaning, we are not liable for items left unsecured or not disclosed as fragile.
Please inform us in advance about any allergies, sensitivities, or special cleaning requirements.
6. Liability Disclaimer
We are not liable for:● Pre-existing damages to property or items● Injuries caused by wet floors or cleaning products after we leave the site● Natural wear and tear
Our maximum liability in any case is limited to the cost of the service provided.
7. Changes to Services or Terms
We may update or change our services, pricing, or these Terms at any time. Updates will be posted on this page and apply from the effective date forward.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of such websites.
9. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about these Terms, please contact us:
📧 moc.liamg%40ecivrespomelcarim📍 Chicago, IL, USA